Gt500 Privacy Policy & User Data Protection
Gt500 is committed to protecting the privacy and personal information of every user on our platform. This Privacy Policy outlines the types of information we collect, how we use it, how it is securely stored, and your rights as a user in Malaysia.
Effective date: January 2026. This policy may be updated from time to time.
Information We Collect
When you register or use the gt500 platform, we may collect various types of information to ensure our services run smoothly and securely. This includes:
Account Information
Full name, date of birth, email address, phone number, and the password you registered with when opening your account. This information is used to verify your identity and ensure the security of your account.
Device & Browser Information
Device type, operating system, browser type, IP address, and session data. This technical information helps us identify and resolve technical issues, and improve the user experience on the gt500 platform.
Payment Information
Details of transactions in Malaysian Ringgit (MYR), including payment methods used such as e-wallets, FPX, or online banking. gt500 does not store full card numbers; financial data is processed through certified payment processors.
Cookies & Usage Data
Information about how you interact with the platform, including pages visited, session duration, game preferences, and activity logs. This data helps us continually improve the user experience.
How We Use Your Information
Gt500 uses collected information solely for legitimate purposes directly related to platform operations. The primary purposes are as follows:
- Verifying user identity and processing account registration.
- Processing deposits and withdrawals in Malaysian Ringgit (MYR) securely and accurately.
- Providing customer support and resolving any enquiries or complaints.
- Detecting and preventing fraud, account misuse, or unlawful activity.
- Sending account-related notifications, relevant promotions, and platform updates (subject to your consent).
- Meeting legal compliance requirements and applicable regulations in Malaysia.
- Improving platform performance and functionality through usage data analysis.
Gt500 will not use your information for unrelated purposes without your explicit consent.
Cookies & Activity Tracking
The gt500 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use two main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Analytical Cookies: Used to understand usage patterns and help us improve the platform's design and content. Data collected is non-personally identifiable.
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect your experience on the gt500 platform.
Data Storage, Security & Third-Party Sharing
Storage & Security
All gt500 users' personal information is stored on servers protected with SSL encryption and the latest technical security measures. Access to personal data is restricted to authorised personnel only and solely for necessary operational purposes.
Gt500 retains user data for as long as the account remains active or as needed to fulfil the purpose of data collection or legal obligations. Once an account is closed, data will be deleted or anonymised in accordance with internal policy and legal requirements.
Third-Party Sharing
Gt500 does not sell or rent users' personal information to any third party. Information may be shared with third parties only under the following circumstances:
- Certified payment processors handling financial transactions in MYR.
- Technical service providers who support platform operations under strict confidentiality agreements.
- Malaysian legal authorities where required by law or court order.
User Rights, Policy Changes & How to Contact Us
User Rights
As a gt500 platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right of Rectification: You may request corrections to inaccurate or incomplete information through your account settings or by contacting customer support.
- Right of Erasure: You may request the deletion of your personal information, subject to applicable legal and compliance requirements.
- Right to Withdraw Consent: You may withdraw your consent to receive marketing communications at any time.
Changes to This Policy
Gt500 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices or legal requirements. The latest version will always be available on this page with an updated effective date. It is your responsibility to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or wish to submit a request relating to your personal data, please contact the gt500 support team via:
Email: support at gt500.bio
You may also visit FAQ page us for more information on privacy and account security.